Product Details
~ Printed onto 350gsm matte white card.
~ Option to have your sign mounted onto a 5mm thick foam backing board, giving it a more sturdy finish.
~ Sign will be typeset using the same fonts and colours as the image shown, alternative fonts/colours are available upon request, please enter this information into the wording box.
~ Free proof via e-mail within 1 working day of you placing your order.
~ Approve your proof before 12:30pm, Monday-Friday, for same day dispatch.
~ If you need your order urgently, please let us know and we will do our very best to help.
~ Choose the delivery option to suit your timescales.
Delivery & Returns
Delivery Options
Delivery options can be selected at checkout. If you need your item urgently, please call us on 01746 766876.
We deliver to UK addresses. This means England, Scotland, Wales and Northern Ireland.
UK Delivery Options
• Royal Mail 1st Class (on orders under £10): £1.49
• Royal Mail 1st Class (on orders under £25): £2.49
• Royal Mail 1st Class (on orders over £25): Free
• Express delivery via Parcelforce (Mon to Fri): £5.95
Please ensure that your delivery address is correct to ensure your order is not delayed or lost.
When will my order be delivered?
| ORDER RECEIVED | PRINTED & DISPATCHED * | DELIVERED ** |
| Monday | Tuesday | Wednesday |
| Tuesday | Wednesday | Thursday |
| Wednesday | Thursday | Friday |
| Thursday | Friday | Monday |
| Friday | Monday | Tuesday |
| Saturday & Sunday | Monday | Tuesday |
* Stationery products created using our online card designer will be sent to print when you place your order. On product pages where there are boxes to add your personalised wording, we will email you a proof before printing. This needs to be agreed before 12.30pm to be dispatched the same day.
* Guest Books, all Foil Products, Magnets, Pocketfolds, Luxury and A2/A1 Table Plans take two working days to product. Please contact us if you need your item urgently, we will do all we can to help.
** Delivery can take 1-2 days for non UK mainland/remote addresses. No deliveries are made on weekends or bank holidays.
You will need to sign for orders sent via Express Delivery, this is with Parcelforce. Your tracking information will be on your dispatch email.
Please check your delivery address is correct when ordering.
FAQs
Can I order over the telephone?
If you're struggling to order online please call our team on 01746 766876 so we can assist you. We are open Monday to Friday, from 8:00am to 4:30pm. If you call out of office hours, we will contact you the next working day. Simply leave us a message or email info@dottyaboutpaper.co.uk so we can get back to you.
What happens after my order has been placed?
Once you've placed an order, you will soon receive confirmation via email. This acts a receipt, showing the products purchased, the total cost, and the delivery details. Please check this email thoroughly and inform us if there are any errors as soon as possible so we can help. If you do make changes to your original order, any automated emails you receive later will still display the original order details, but don't worry; we have your amended copy on our systems.
Next, you will receive a second email notification informing you that the order has been dispatched. The email contains information on the postage methods and any tracking details.
Can I alter or cancel my order (or part of my order)?
If we have not begun to process your order, we may still be able to change or cancel it.
If artwork has been set but not yet printed, an artwork charge will apply (the price of the charge can vary depending on the product).
If your order has been printed but not yet dispatched, we are unfortunately unable to cancel it.
If you need to make any changes or cancel your order, we will do our best to assist you. Please call us on 01746 766876 or email info@dottyaboutpaper.co.uk to discuss your requirements.
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